Driven by excellence, focused on strategies for the longer term.

This is the crux of who we are. It is an articulation of precision in purpose, from the Firm’s beginnings to where we are today. Our collective eye is unerringly trained on tomorrow.

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Our insistence on strategic advisory exacts an in-depth understanding of and involvement with our clients’ businesses and industries. We engage not just individual businesses, but also contribute to the country’s legal and regulatory frameworks.

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We commit early. We pull together internally for greater support. Every effort is sincere, every individual deeply dedicated to their task, their role, to the Firm.

Our undertakings for long-term impact are an organic extension of our purpose.

They are to employ our deep knowledge of the law beyond the business, the transaction, the deal. To use the opportunities and skills we possess, to reflect on the culture we’re creating. Individually and collectively, these are our efforts to help shape the thinking of our future generations, and arm them with strategies for true, sustainable growth.

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This is a repository of thought leadership, deep insights and strong viewpoints, legal and other news and events and how they impact the industry and our clients.

Relevance is critical to growth. It necessitates a firm that is dynamic and responsive.

Amplifying intrinsic talent, sharpening skills, expanding knowledge, is vital to leading. It defines every aspect of how our firm functions and transacts. This is how we create new benchmarks and set industry standards.

  • Connect
Apr 01, 2017

TRAI Regulations on Standard of Quality of Service and Consumer Protection for Broadcasting and Cable Services

TRAI has issued the Telecommunication (Broadcasting and Cable) Standards of Quality of Services and Consumer Protection (Addressable Systems) Regulations, 2017 (‘QoS Regulations’) on March 3, 2017, which repeals the Direct to Home Broadcasting Services (Standards of Quality and Redressal of Grievances) Regulations 2007, the Standards of Quality of Service (Digital Addressable Cable TV Systems) Regulations, 2012 and the Consumer Complaint Redressal (Digital Addressable Cable TV Systems) Regulations, 2012. The objective of the QoS Regulations is to provide a common framework for quality of service standards across different platforms by inter alia prescribing requirements in connection with mandatory offering of a-la-carte channels and bouquets, maintenance of distributor websites and connection suspension rights for customers.

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These are the views and opinions of the author(s) and do not necessarily reflect the views of the Firm. This article is intended for general information only and does not constitute legal or other advice and you acknowledge that there is no relationship (implied, legal or fiduciary) between you and the author/AZB. AZB does not claim that the article's content or information is accurate, correct or complete, and disclaims all liability for any loss or damage caused through error or omission.

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