Jul 31, 2019

DoT Issues Instructions for Implementing Digital KYC Process for Issuing Mobile Connections

The Department of Telecommunications (‘DoT’) has, by its circular dated April 3, 2019 (‘KYC Circular’), amended the existing ‘Alternate Digital Know Your Customer (‘KYC’) Process’ applicable to issuance of new mobile connections to subscribers, thereby setting out the revised procedures and safeguards that need to be implemented for undertaking the digital KYC process. The key measures, inter alia, include the use of authenticated applications and controlling the access of such application, taking a live photograph of the subscriber, use of quick response code of subscriber's Aadhaar to auto-populate the required information. These measures need to be implemented within one month from the date of the KYC Circular.

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