The Department of Telecommunications (‘DOT’) has amended the License Agreement for Internet Service Provider (‘ISP’) by way of Notification no. 820-01/2006-LR (VOL.-II) Pt-2 dated January 27, 2022, and the License Agreement for INSAT-MSS Reporting Services (‘INSAT-MSSR’), by way of Notification no. 815-66/2021-SAT/1 dated January 24, 2022 to change the time period for storage of call detail record (‘CDR’), exchange details record (‘EDR’) and IP detail record (‘IPDR’) from one year to two years.
Pursuant to the amendments, the licensee is required to maintain all commercial records, CDR, EDR and IPDR regarding the communications exchanged on its network for at least two years due to security reasons, and these records may be destroyed thereafter unless otherwise directed by the DOT. Also, the licensee is now required to maintain log-in and log-out details of all subscribers for internet access, e-mail, internet telephony, internet protocol television services, for a minimum period of two years.